Billy Hoffman Service Request Form

Retail Sold

Customer Name

Equip Customer Account Number

Contact Name (if different from customer Name)

Promised delivery date

Demo

Customer Name

Equip Customer Account Number

Contact Name (if different from customer Name)

Promised delivery date

Is this machine in a metal E-Crate? (If yes this will add a quarter of an hour to build for stacking/ organizing E-Crate)

CUT & smaller equals 15 mins per tire time

Number of tires

totaling hours

Larger than CUTs equals 30 mins per tire time

Number of tires

totaling hours

Other SU & SN to be swapped

Where is machine located?

Other details

Service to fill out and supply to Parts Department ASAP to get spacers ordered

Download Form

Swapping OR Replacing

Are we swapping tires/wheels? OR replacing with Custom tires/wheels?

Swapping tires/wheels
Replacing with custom tires/wheels

SU Number of unit being swapped

S/N of unit being swapped

CUT & smaller equals 30 mins per tire time

Number of tires

totaling hours

Larger than CUTs equals 1 hr 30 mins per tire time

Number of tires

totaling hours

Other SU & SN to be swapped

Where is machine located?

Other details

Description of attachment being removed?

CJE MST for removal of attachment?

Stock unit number of removed attachment?

Serial number of removed attachment?

Where to store removed attachment at branch?

Attachments

Parts Department

Examples of a part being removed from a SO or Attachment/ Implement would include removing a roof from a gator, removing tracks from a CTL for wider tracks, or replacing a door on a skidsteer! Also include the following potential options to do with these parts. Examples of what can be done with parts removed from a SU or Attachment/ Implement would include delivering to customer in addition to what was installed to SU, install removed part to another SU in the future, returning to parts inventory with Parts Manager approval (Please be as specific as possible)

Retail Sold

For Stock

Demo

CUT & smaller equals 15 mins per tire time

Larger than CUTs equals 30 mins per tire time

Swapping OR Replacing

CUT & smaller equals 30 mins per tire time

Larger than CUTs equals 1 hr 30 mins per tire time

Attachments

Parts Department

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